- The Mediation Service is a free and independent service available through the MBIE.
Ministry of Business, Innovation and Employment. - This service helps to both resolve employment relationship problems and
generally topromote the smooth conduct of employment relationships. - Mediation is a mutual problem solving process, aimed at
with the aim ofreaching an agreement, assisted by an independent mediator.third party. - If the parties can’t reach a settlement they can ask the mediator
mediator, in writing,to make a final and binding (written) decision. - A settlement reached through mediation and signed by the mediator at the request of the parties is final, binding and enforceable. Neither party can then take the matter any further. Either
further nor, eitherparty can be made to comply with the agreed settlement by court order. - If the problem is unresolved through mediation either party may apply to have the matter dealt with by the
Employment RelationsAuthority.
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Mediation Service
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